Frequently Asked Questions
Explore the answers you seek in our FAQ section. If your question isn't answered here, feel free to reach out to our dedicated support team.
Sizing largely depends on your individual facial features and head size, as well as your personal style. The majority of Philly Eyeworks wearers will fall into our "Average" size range. For more information about sizing read about our Style & Fit.
If the frame you're looking for is out of stock, please sign up for out-of-stock notifications on the product page. After you select the frame you would like, the out-of-stock field will appear. Please enter your email address and we'll notify you when the frame is back in stock.
For a quick clean, blow loose particles off your frames first, and then wipe with a microfiber cleaning cloth.
For a deep clean, add a drop of liquid dish soap (moisturizer-free) to a bowl of water big enough to submerge your frames. Soak for a few minutes, then wipe clean with a soft cloth.
When you aren't wearing your Philly Eyeworks sunglasses, please store them in their protective case to avoid damage or exposure to direct sunlight. Lenses are scratch resistant, but not scratch proof, so treat your glasses with care.
It depends on the prescription and frame ordered, but most sunglasses are shipped within 5-8 days. Please visit our shipping page to understand the lead-times per order type.
Philly Eyeworks sunglass lenses provide optimal protection against UV radiation (harmful rays from the sun).
Yes, just choose your frame style, color, and finish and then upload your prescription at checkout.